There will be delays for some of our scheduled products especially Booking/Reserve Products (additional 1-3 months)
There will be some delay (additional 1 weeks or so) for Delivery Time due to COVID-19, We appreciate your understanding in the matter
Privacy Policy

Collected Information
We values all our customers and respects your privacy. We only collect the information that is needed. The information that we gathered are voluntarily submitted by the customers to us. We only collect customer's personal information given to us by the customer themselves.

Personal Identification Details
All personal data saved will only be used by SMN Hobby Shop. Your personal identification details are used to process your order of the products, customize your profile information, internal usage with legal requirements, update your status of online shopping in our site and also to update our customers with our latest news of updates/changes, promotions and events.

Confidentiality
Your personal information such as credit cards details, bank account numbers are well kept secret and confidential with us. We will never share any of your personal details to any third party. Our sites do apply appropriate security application in order to keep all the customers information safe at all time. We will not sell/rent/provide these information to any third parties under any circumstances

How we use your information
SMN Hobby Shop uses personal information collected on the website for the following purposes :-
- Use for the specific purpose for which it was volunteered (for example, to purchase a product or process a return);
- Use to improve the content, appearance, and utility of the Site;
- Use to understand your needs and preferences;
- Use to develop, market, sell, or provide products and services;
- Use to conduct surveys, research, and evaluations;
- Use to manage and develop our business and operations, administer accounts, and collect and process payments;
- Use to detect and protect SMN Hobby Shop and other third parties against negligence, fraud, theft, and other illegal activities;
- Use as permitted by, and to comply with, any legal or regulatory requirements, processes, or provisions; and in order to serve you better, we may combine information you submit to us on the Site with information you provide to us in other ways, such as in our retail stores, and with information from third parties such as demographic or public information.


How we may share information
SMN Hobby Shop may share your information with selected third parties who provide services to us, including processing payments; monitoring website activity; serving website content; helping to maintain our customer database; administering emails, surveys, or contests; and administering and maintaining employment application information. Such third parties may have access to, store, and process your personal information to provide services on our behalf, which may occur in the Malaysia or in countries outside of the Malaysia. Our service providers are not authorized to use your information for any purpose other than to provide the contracted services. We also must always reserve the right to disclose information about you as required by law, in response to legal process including law enforcement requests, and where needed to protect the safety, property, or legal rights of users of the website, or of SMN Hobby Shop or its affiliates or third parties.
Occasionally we may provide a link to a third party website, for example to conduct a survey for SMN Hobby Shop. If you elect to provide your personal information on that third party's website, this information will be subject to that third party website's privacy policy and security practices. SMN Hobby Shop is not responsible or liable for any content presented by or contained on any independent website, including but not limited to, any advertising claims or marketing practices. SMN Hobby Shop also is not responsible or liable for any privacy or security policies of these third party websites.


Changes to our Privacy Policy
SMN Hobby Shop have the rights to do any changes/updates Privacy Policy contents without giving prior notice to the customers. Do keep track on the Privacy Policy page on our website.

Security
Our company website do applies appropriate security application in order to prevent the leaking customers' personal identification details from third parties, illegal disclosure and hackers. However bear in mind that any information transmitted through Internet is NOT 100% guaranteed safe and secure.