Shipping and Postage Information
The Estimate Shipping Time & Cost are available on the cart/checkout page
Shipping Fees is calculated based on weight, dimensions and destination
Just Enter your destination and find out the total shipping cost
The shipping process will be initiated after order payment have received.
We usually process orders on Weekdays Only (Monday—Friday) [Public Holidays excluded]
The delivery time usually takes
ETA = Packing Duration + Courier Pickup + Travel Duration
Packing Duration takes additional 1-2 days (Shipping delays may occured during high volume of orders)
Awaiting Courier pickup & scan takes additional 1-2 days
Travel Duration varies according to shipping method
Depends on the courier, Travel Duration can takes up to :-
Usually will takes about 1 to 5 working days within West Malaysia
Usually will takes about 3 to 7 working days for Sabah & Sarawak
Usually will takes about 5 to 18 working days for International Air
Usually will takes about 3 to 18 weeks for International Sea
Store Pickup/Self Collect
SMN Hobby Shop [Free]
Location : No 36A, First floor, Jalan Pinang C 18/C, Seksyen 18, 40200 Shah Alam, Selangor
Search Waze/Google Maps : SMN Hobby Shop
Amcorp Mall [Delivery Charge Fee]
Location : 18, Jalan, Persiaran Barat, Seksyen 52 Petaling Jaya, 46050 Petaling Jaya, Selangor
Search Waze/Google Maps : Amcorp Mall
Express Delivery Available
Klang Valley :-
NeoParcel 24-48 Hour Delivery [RM15]
GrabExpress 4 Hour Delivery Max 5KG (12PM-4PM) [RM5-RM22]
Normal Couriers Available
Domestic/Local Courier Service
West Malaysia Couriers :-
CollectCo - Self Collect
East Malaysia Couriers :-
International Courier Service
Air Shipping Method :-
Pos Malaysia International Air Parcel
Express Mail Service - Pos Malaysia (EMS)
and much more are available
Sea Shipping Method :-
Pos Malaysia International Sea Parcel
Storage Warehouse [Consolidation Shipping]
Storage Warehouse [Consolidation Shipping] mean if you plan to make multiple different order and you want to order more products but have to wait for the products to be available. So you store your multiple orders at our storage temporary and then when you are ready to ship out all your orders, You can combine all the orders into 1 order to be shipped together to reduce the shipping cost.
Your order will be stored within our warehouse till you are ready to ship it.
We will inform you once your free storage period has ended (Up to 30-90 Days depending on Peak Season).
You can appeal if you needed more time to store your orders.
When you are ready to ship all your orders just inform us at the "Contact Us" page and choose Consolidate Shipping and we will sent you a link to fill the form
After you have complete the form, we will sent you a new order notification to complete the shipping payment.
Additional Information for Air & Sea Shipping
The listed estimated delivery time applies to major cities only. Delivery to areas outside these major cities may require additional days.
Please keep in mind that any Customs fees or taxes imposed by Customs for an order are separate from the shipping charges, and are not the responsibility of SMN Hobby Shop. Customs fees and taxes will vary, and we recommend that you contact your local Customs office should you have any questions or concerns about these fees. Items subjected to customs inspection and/or clearance may incur an additional 2-4 days.
All packages shipped from us will include a declaration indicating the contents such as "Toys", "Action Figure/Model Kit", "Stationary", "Tools" and any others if necessary
A packaged returned to us due to refusal of these charges will result in us being charged for the shipping, return shipping and Customs fees, and future orders will not be accepted until these fees are reimbursed.