Terms & Conditions

Welcome to SMN Hobby Shop web site online store. Terms and conditions stated below applies to all visitors and users of SMN Hobby Shop You're bound by these terms and conditions as long as you're using www.smnhobbyshop.com and it services

DEFINITIONS
"SMN Hobby Shop" means SMN Hobby Enterprise (002911283-T)
"Product(s)" means product(s) and/or its/their peripheral product(s) by SMN Hobby Shop listed as shopping items on this Website and other platforms and forming the subject matter of this T&C as identified by Customer in the order form. "Customer" means a person who orders goods via this Website and other platform. 
"Order ID" means the Customer Order ID automatically generated and provided to Customer by SMN Hobby Shop upon Customer placing an order. 
"Working Day" means a day, on which commercial banks in Malaysia are open for business, excluding Saturdays.

General
The content of terms and conditions may be change, move or delete at any time. Please note that SMN Hobby Shop have the rights to change the contents of the terms and conditions without any notice. Any violation of rules and regulations of these terms and conditions, SMN Hobby Shop will take immediate actions against the offender(s).

Shipping/Postage
*Paid Shipping are subject to price changes, when needed Customer will have to topup shipping cost if neccesary.
*Shipping/Postage Rates are subject to change at the discretion of the 3PL/Couriers and/or SMN Hobby Shop. 
*If there is any shipping surcharge occured, the Customer must agree to topup the additional surcharge.
*SMN Hobby Shop may selects and change default shipping carriers at any time with or without notice.
*It is against Malaysian law for us to mark items as "Gift" or declare lower values for items and we are therefore unable to comply with any requests to do so. 
*Before placing an order, please keep in mind that taxes may be imposed on it when it arrives in your country.
*Orders will be packed using the default packaging, please buy the Extra Packaging Add-ons Service for more protection.
FOR BOX LOVER/COLLECTOR/PERFECTIONIST GO TO EXTRA/ADDITIONAL PACKAGING
Default Packaging : Basic Simple Protection (Plastic Flyer + Bubblewrap)
Extra Packaging : Product Extra/Additional Bubble Wrap & Hard Cardboard Box Packaging Add-ons Service

Booking/Reserve
*Booking/Reserve is for customer to save a slot until further notice
*No payment is needed to Booking/Reserve while PreOrder needs to make full payment for a slot
*Booking/Reserve benefits the customers by allowing the order to be on-hold
*Order can be on-hold maximum up to 7 Days after order have been notified
*After 7 Days of notification if customers is still staying silent, order will be cancelled automatically
*The price in Booking/Reserve is not finalized but the price should not exceed the estimated price 
*Each product estimation price is available at each of the product description
*Booking/Reserve cannot be cancelled
*If you fail to complete your Booking/Reserve more than 2 times you will be banned
*Do not order if cannot wait for Booking/Reserve
*Please read the above Terms & Conditions carefully
*Order made means you accept and agree with the Terms & Condition

PreOrder
*PreOrder will takes 3-4 weeks to arrive at SMN Hobby Shop 
*Estimation Arrival Countdown is available at our website on each products
*Customer will have to topup shipping cost if necessary
*PreOrder cannot be cancelled, will not accept refunds or exchange
*Do not order if cannot wait for PreOrder
*Please read the above Terms & Conditions carefully
*Order made means you accept and agree with the Terms & Condition

Site Contents & Copyrightss
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site, in other words “Contents of the Site” are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by SMN Hobby Shop.

Comments and Feedbacks
All comments and feedbacks to https://www.smnhobbyshop.com will be remain SMN Hobby Shop's property.

User shall agree that there will be no comment(s) submitted to the https://www.smnhobbyshop.com will violate any rights of any third party, including copyrights, trademarks, privacy of other personal or proprietary right(s). Furthermore, the user shall agree there will not be content of unlawful, abusive, or obscene material(s) submitted to the site. User will be the only one responsible for any comment's content made.

Product Information
We cannot guarantee all actual products will be exactly the same shown on the monitor as that is depending on the user monitor.

Newsletter
User shall agree that SMN Hobby Shop may send newsletter regarding the latest news/products/promotions etc through email to the user.

Indemnification
The user shall agree to defend, indemnify and hold SMN Hobby Shop harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.

Link to other sites
Any access link to third party sites is at your own risk. www.smnhobbyshop.com will not be related or involve to any such website if the user's content/product(s) got damaged or loss have any connection with third party site.

Inaccuracy Information
From time to time, there may be information on www.smnhobbyshop.com that contains typographical error, inaccuracies, omissions, that may relate to product description, pricing, availability and article contents. We reserve the rights to correct any errors, inaccuracies, change or edit information without prior notice to the customers. If you are not satisfy with your purchased product(s), please return it back to us with the invoice. Please check out “Return and Refund Policy”.

Termination
This agreement is effective unless and until either by the customer or www.smnhobbyshop.com. Customer may terminate this agreement at any time. However, www.smnhobbyshop.com may also terminate the agreement with the customer without any prior notice and will be denying the access of the customer who is unable to comply the terms and conditions above.